Terms and Conditions at Kohan Diar

At Kohan Diar, we value transparency and strive to provide our customers with the best possible experience. Before making a purchase, please read our terms and conditions carefully:

 

1. No Refunds After Payment:

Once payment is made, we initiate the production process immediately. As a result, we cannot entertain refund requests after payment is processed. This is because, upon receiving your payment, we promptly purchase the necessary materials, including fabrics and other supplies, to commence production.

 

2. Stringent Quality Control:

We take pride in delivering products of the highest quality. Throughout the production process, we conduct three rigorous quality control checks to ensure that every item meets our standards. This commitment guarantees that you receive products that not only meet but exceed your expectations.

 

3. Secure Packaging:

Your satisfaction is our priority, and that extends to the safe delivery of your purchases. We meticulously package our products using the most secure boxes available. This not only protects your items during transit but also ensures that they arrive in pristine condition, ready for you to enjoy.

 

4. Comprehensive Size Guide:

To enhance your shopping experience, we provide a comprehensive size guide to assist you in selecting the perfect fit. We understand the importance of accurate sizing, and our guide is designed to help you make informed decisions. Please refer to the size guide before making a purchase to ensure that your chosen items fit flawlessly.

 

5. Communication is Key:

We encourage open communication with our customers. If you have any concerns or queries regarding your purchase, please reach out to our customer service team. We are here to assist you and address any issues to the best of our ability.

 

6. Delivery Timeline:

Due to the unique, custom nature of our products, there is a 20-business day delivery timeline from the moment your order is placed.

 

By proceeding with a purchase on Kohan Diar, you acknowledge and agree to abide by these terms and conditions. We appreciate your understanding and look forward to providing you with exceptional products and service. If you have any questions, feel free to contact our customer service team for assistance. Thank you for choosing Kohan Diar.