At Kohan Diar, we want you to be completely satisfied with your purchase. If you receive an item in the wrong size, we offer exchanges within 24 hours of delivery.
Process for Size Exchanges:
* Contact Us: Email us at [Your Customer Support Emaill within 24 hours of receiving your order, indicating your order number and the size you need.
* Return Instructions: Once we receive your email, we’ll provide instructions on how to return the incorrect size item.
* Exchange Process: If the size you received is smaller than expected, we’ll arrange for a straightforward exchange.
* Tailoring Services: For sizes larger than expected, please contact our tailor. They’ll assist you in resizing the item to ensure a perfect fit.
Important Notes:
All exchange requests must be made within 24 hours of delivery.
* Items must be unworn, unwashed, and in their original condition with tags attached to be eligible for exchange.
If you have any questions about our exchange policy or need assistance, feel free to reach out to us at [Your Contact Information].
* Please ensure to return your item in its original packaging. This helps us process your exchange more efficiently and ensures that the item is protected during transit.